Thursday, March 27, 2014

Same Service- Same Employees



I attended the workshop on Monday night hosted by the Village and Waste Pro. I have found myself thinking about this issue ever since and thought it may be a good idea to relay some of the information either for those who were not able to attend the meeting or as a refresher for those who were there.
A couple of months ago, prior to our Elections when we were vetting our Commissioner candidates, we all knew that we were approaching a difficult period and that difficult decisions needed to be made. And in some incidences, it was past the proper time in making these decisions.
I believe this very thinking is what contributed to the turnover of our Commission and in exploring the options for both annexation and potentially outsourcing our sanitization services. And here is the reason for both; we are running out of money. It’s really no more complicated than that.
Here is an excerpt from an article addressing this very issue: 

In recent years, municipal solid waste departments have faced slack operating budgets, increasing operating costs, rising cost-of-replacement capital expenses and skyrocketing exposure to environmental liability. All of which makes privatization an attractive option. Those that take the plunge find many of the aforementioned headaches disappear.

But first, the powers that be must be convinced. Let’s examine the City of Williston, Fla., which took a calculated risk and was rewarded. Williston had underlying budget issues that put the city $50,000 in the red. The city also required new and updated route trucks and container replacements (sound familiar?) The city manager, decided to put the hauling operations out for bid. The end result of this decision was a $200,000 upswing in the city’s annual budget. The majority of the $200,000 savings was a result of eliminating operating and administration costs. Free to sell its antiquated collection equipment, the city netted an additional $75,000 and eliminated all looming environmental liabilities.

So, with the understanding behind this, let’s look at the benefit package and other comparisons of Waste Pros proposal.
Same Service with Same Employees- Salary Comparison
Waste Pro                                                    Biscayne Park
Driver’s salary= $45,000 *                            $31,000           +$14,000 annual or +45%
Helper’s salary= $38,000 *                           $23,000           +$15,000 annual or +65%
*Based on a 50 hour work week. However, the true hours will be determined based on how long each employee takes to complete their daily route. In other words, it’s the same system as we now use in the Village. So, our guys could potentially receive an immediate raise of between 45-65%.
Other Benefits
Dental, vision, life insurance (company paid) short and long-term disability, supplemental, flexible spending accounts, 401K with 100% company match up to 4%, paid time off, flexible vacation time (based on existing BP service) with any unused vacation pay at year end.
Bonuses
I for one was impressed with the many different bonus and incentives packages Waste Pro has in place for their people. This is part of the difference of what a Company with $420 Million in annual revenues and 70 locations can offer verses our Village stand alone.  Now to the bonuses:
Safety Bonus- (drivers)
      Annual $250 bonus- no claims or accidents, good attendance required 
$10,000 bonus- same criteria as above for a 3 year period 
$50 weekly bonus- no complaints on route. This could result in adding another $200.00 monthly to the already increased salary. 
All employees:

·         $250 (increasing $250 each year) up to a cap of $2,500 annually based on length of service.
Benefits to the Village
  • By outsourcing our service the Village would be able to collect a Franchise Fee. Based on Waste Pro’s proposal, the Village would generate NEW REVENUE of $39,000-$77,800.00 annually.
  • The Trac-EZ Live Online Program. Real time communication and reports available. Live local customer service- no automation or call center. SAME DAY SERVICE response time.
  • Waste Pro-Tection- Community Awareness Program. “See Something, Say Something” type initiative partners with local law enforcement.
  • Waste Pro can provide the same service in less time and for less money. Those savings could either be passed on to our residents, or forwarded to the Village for other capital improvements.
When considering privatization, most communities discover not only that they are capable of reducing operating costs, but also that, after making the switch, they are able to expand services for less. Our in-house sanitation fees have increased by 121% over the past 11 years. Clearly, this is not sustainable for those residents on fixed incomes and is an indicator that the current structure is not working.
The question we face is, “Do you prefer to manage a multi-faceted operation and expose yourself to uncontrollably rising costs and liability exposure, or instead manage a single contract that enables the elimination of that exposure thereby reducing those costs?”  
Privatization via a carefully constructed contract allows the municipality to maintain strict oversight of solid waste management while instituting cost controls.


I would think that those in favor of helping “our guys” would encourage them to consider moving up to a professional privately owned company that has more resources and options for them than we will ever have.

This is NOT about losing any alleged Village “charm” any more than was the logic of combining our elections to save much needed resources. Times are changing and we all need to keep up.

This IS all about finding ways to survive and improve the Village for all residents. Once again, we have already been warned that at the current rate of expenses vs. income we have approx. 5 years left before we exhaust our reserve fund.

I think we should all think of the big future picture and the reasons behind this proposal in the first place.

 


Milton Hunter
Biscayne Park Resident


8 comments:

  1. It's hard to argue with those numbers. We probably will be spending less and not only getting our trash and garbage picked up but end up with some extra cash. For me it's not that simplistic. How does that company do it for less? Why should it matter to us anyway?

    How many of you reading this have ever done manuel labor to support your family? 10 hour days but if you finish it in 6 you can go home. Why walk when you can run? Why take a sick day off when you are really sick and may get worse when you might be forfeiting a bonus equal to a quarter of a year's salary? It's hard enough to pay your bills now. I just heard a story on NPR about Amazon's order department. Workers are tracked all day long through their ID tag. When you don't get to your next destination on time, according to Amazon, your tag starts beeping and continues until you pick up the pace.

    No one has to work for companies like this. No one is forcing you. Unfortunately, this seems to be the trend. The NPR story said we're becoming the "human assembly line." I do feel a strong loyalty to our Public Works men but I also refuse to buy into this new work culture. Everyone makes fun of the cost of a Starbucks coffee but when I go in there I know that they provide healthcare to all of their employees. I'm willing to support that. In the presentation the gentlemen said that the company doesn't pay as much for health insurance but there were other perks. Actually, you don't need healthcare if you can't take a day off to go to the doctor without forfeiting bonuses.

    When we buy things or hire people for their services we don't always base it on the bottom line. We try to look at how workers are treated. You don't always know the facts but in this case Waste Pro is not a culture we want to support.

    It isn't about being afraid of change or blind loyalty to our men. It's more about the willingness to support and pay for a system that treats workers with dignity.

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    Replies
    1. Barbara,
      I appreciate your input as always. A couple of counter points though. It is not a “probably” saving it is an “actual savings.” We will, if determined by the Commission to move forward effectively streamline our service in both time and expense.

      I, with respect do not think that the Amazon ID employee tracking example applies here.
      My understanding is that even if we don’t decide to outsource, changes will be made to the department to increase work production and efficiently.

      You speak of treating workers with dignity. Is not working into the contract language a “safe landing” for our guys with a 45-65% salary raise not treating them with the upmost of dignity?

      Waste Pro has a more stable financial outlook for their employees than the Village can offer. Regardless of how much more money our residents would have to pay to match every financial structure of Waste Pro proposal, we would still NOT be able to add (i.e. the franchise fee) to our General Fund or Reserve balance. No small matter at this time. Please consider why this is being considered in the first place.

      Milton

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  2. Has anyone asked why our Sanitation/PW people are resistant to this?? Do they know something we don't know.??

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    Replies
    1. Hello Rosemary,
      Is simply being resistant to change an acceptable answer? Our guys have been invited to go up to the Waste Pro office to look around but have not taken advantage of the offer. Do they even know what they are resisting at this point other than change?
      Thanks for your input.

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    2. I think it would have been more appropriate for a representative from WastePro to schedule a meeting with the PW
      staff as a group here to present everything to them and answer their questions directly.

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  3. One resident raised a good point about our medians. Currently our road and median group has had to support the sanitation department during absences, etc. This is a problem for both trash pickup and in attending to their main job.

    If our service was outsourced, this would free up our PW employees to focus solely on the maintenance and mowing of the medians.
    This service currently costs the Village $27,000 yearly. So this is just another financial benefit for the Village and a method of adding money to our General or Reserve Fund.

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  4. Another timid neighbor, who wants to be anonymous:


    I am very concerned that the commission will be voting on this most crucial matter with only 2/3 of the picture. The remaining 1/3, if this is truly to be considered an objective presentation and vote, would be a thorough and complete analysis of our public works department, to determine how we could perform all the necessary functions in a more efficient and cost effective manner. Without that, it's a stacked deck.

    Median maintenance wasn't outsourced just to save time. It was so that medians could be tended to by properly trained workers, it was to eliminate the purchase and maintenance of equipment (one of the reasons given in support of outsourcing Sanitation) and to be able to do all medians within the same week. I don't see how that could be done with only 3 PW employees after outsourcing.


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  5. I believe that our Manager and staff have already done an objective review of all options. Have you reviewed this on the website? Have you reviewed our budget and have any other "real solutions" to our critical loss of reserves?

    The economy of scale of a professional company such a Waste Pro, the preventive maintenance, an in-house staff of mechanics are just a couple points that we cannot match.

    Again I need to point WHY this is being considered in the first place. If we go in this direction, we also receive a franchise fee that is unrestricted cash and that allows us to do other things that are unrelated to sanitation. These fiscal advantages are huge, they are crucial, and they are immediate. None of this money would be available for us under as you put it with a "more efficient" in-house structure.

    Perhaps the number of PW employees will need to be adjusted. We would save another $27,000 by tending to the medians ourselves. I do know one thing however, it is far less expensive to purchase lawn mowers than it is garbage trucks.

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